Updated to 29 November 2024
Skello ("Skello", "We", "Us" or "Our") publishes a website (the "Site") and a SaaS HR Management solution (the "Solution") which it markets in order to provide several services ("the Services"). When prospects ("Prospects"), customers ("Customers") or users ("Users") (hereinafter collectively "You") browse our Site or access our Solution, we collect, process and store your personal data (hereinafter "Personal Data") in order to provide you with our Services.
This Privacy Policy sets out the manner in which Skello collects, processes, stores and protects your Personal Data (hereinafter "the Privacy Policy") in accordance with the provisions of French law no. 78-17 of 6 January 1978 as amended ("Loi Informatique et Libertés") and the General Data Protection Regulation, EU 2016/679 ("GDPR").
For the purposes of the Privacy Policy :
The data controller is the person who determines the purposes and means of a processing operation, i.e. the objective and the way in which it is to be carried out.
The processor is the natural or legal person who processes personal data on behalf of the controller.
1.1 Skello is the data controller:
1.2. The Customer is the data controller when it uses our Solution and our Services: our Customers manage their human resources via our Solution and our Services and thus the Users' Personal Data. When Clients use our Solution and Services, we act as a subcontractor for them because all Personal Data processing is carried out on behalf of our Clients. As such, Skello undertakes to comply with the obligations arising from Article 28 of the GDPR.
As data controllers, the Clients must respond to Users to enable them to exercise their rights of access, rectification or oblivion. Skello provides reasonable assistance.
2.1. In its capacity as data controller, Skello collects and processes the Personal Data of the following Customers, Prospects and Users for various purposes:
2.2 In its capacity as Personal Data Processor, Skello receives the following Personal Data from the Customer:
Skello carries out the following processing on behalf of and on the instructions of the Customer:
3. Length of time Personal Data is kept
The following Personal Data are kept for the periods defined below:
4. Cookies used by Skello
Cookies are text files, often encrypted, stored in your browser and generated by Skello or third parties. They are created when a user's browser loads a given website: the site sends information to the browser, which then creates a text file. Each time the user returns to the same site, the browser retrieves this file and sends it to the website's server.
Skello uses several types of cookies.
4.1. The different types of cookies
4.2 How to manage your cookies
You have several options for deleting and managing cookies.
By refusing cookies, certain functions, pages and areas of our Site or Solution that require the use of cookies will not be accessible: that's a shame for your experience!
i. Cookie management module
The first time you browse our Site or Solution, a cookie management module appears, allowing you to configure your choices.
ii. Setting up the navigation software
You can configure your browser software so that cookies are stored on your terminal or rejected, either systematically or depending on the sender.
You can also regularly delete cookies from your terminal via your browser.
However, don't forget to configure all the browsers on your various terminals.
Each browser has a different configuration for managing cookies and your choices. This is described in your browser's help menu, which will tell you how to modify your choices regarding cookies.
For example:
For more information, please visit the website of the Commission nationale de l'informatique et des libertés: https://www.cnil.fr/fr/cookies-les-outils-pour-les-maitriser.
5. Recipients of the Personal Data collected
5.1. Our employees
At Skello, only certain authorised employees have access to your Personal Data, in particular to assist you with support functions.
5.2. Our subcontractors
We may share your Personal Data with our subcontractors, where this is necessary to provide you with the Solution and our Services.
We ensure that we only work with service providers who protect your Personal Data in accordance with applicable law.
Our subcontractors :
We make every effort to use subcontractors located in the European Union and the European Economic Area. Where this is not the case, we guarantee :
This list may change according to our needs, at our discretion. We will keep you informed.
5.3. Public authorities or at the request of the courts
In order to comply with our legal obligations, your Personal Data may also be sent to public bodies, court officers, public officials, auditing bodies (auditors in particular) and bodies responsible for debt collection.
6. Communications from Skello
You may receive communications from us by email relating mainly to new features of our Solution (news, releases of new functions, etc.). You can unsubscribe from these communications directly via the link in the email or by contacting us at privacy@skello.io.
We may contact you by email to invite you to evaluate any services you have received from us in order to collect your feedback and improve our services. We use the services of Trustpilot A/S ("Trustpilot"), to collect your feedback, which means that we will share your name, email address and reference number with Trustpilot. If you want to know more about how Trustpilot handles your data, you can read their privacy policy.
7. Transfer of Personal Data
We do not sell our Users' Personal Data, whether it has been collected on the Site or provided by you when using the Solution and our Services.
We may pass on our Customers' Personal Data to our partners. You may object to this by writing to privacy@skello.io.
8. Security
The security of your Personal Data is essential to us.
We inform you that we take all necessary precautions and appropriate organisational and technical measures to protect the security, integrity and confidentiality of your Personal Data and, in particular, to prevent it from being distorted, damaged or accessed by unauthorised third parties.
In particular, and without this list being exhaustive :
9. Access to your Personal Data
You have the right to obtain the communication, rectification or deletion of the Personal Data concerning you. You may, for legitimate reasons, object to the processing of the Personal Data concerning you. You may also exercise your right to the portability of your Personal Data.
To exercise these rights or if you have any questions about the processing of your Personal Data, you can contact our Data Protection Officer (DPO) using the following details:
In the event of exercising any of your rights, Skello reserves the right to ask you for information proving your identity or, in the event of reasonable doubt, a photocopy of your identity document.
We remind you that you have the right to lodge a complaint with the CNIL if, after contacting us, you feel that your rights have not been respected.
10. Changes
We reserve the right, at our sole discretion, to modify this Policy, in whole or in part, at any time. These modifications will come into force on publication of the new policy. Your use of the Site and the Solution following the entry into force of these modifications will constitute acknowledgement and acceptance of the new Policy. If this new policy is not acceptable to you, you should no longer access the Site and the Solution.