As soon as I arrived at the company in 2016, which corresponds to the opening of the 2nd Café Marlette, the need to be accompanied on the schedules was felt. The constraint of schedules made in Excel became really painful.
The lack of flexibility of this tool. Already, handling the Excel tool gives a complicated user experience. Knowing that team planning is already not easy, the subject of being able to manage schedules more fluidly was therefore something very recurrent.
When I listened to Quitterie, the co-founder, who was presenting Skello at Wagon for the first time, I was immediately convinced. This makes us the first Skello customer!
No, we were immediately convinced by the tool. The promise and added value provided by Skello were convincing from the first clicks.
In the Cafés Marlette, we therefore have around forty people. Skello helps us manage our entire retail business, including all part-time employees. In each café, a manager therefore has all the autonomy necessary to manage team planning and transmits the information each month to the referents responsible for payroll. Skello is therefore the step that precedes our accounting.
As soon as we need assistance on Skello, our operations manager will contact our Skello representative or customer service directly. And here, I come to one of Skello's key elements in my opinion, which is your responsiveness.
Also, the teams are nice: and that's a very important point! At Marlette, we like to work with nice people, that's a criterion.
The third point that is significant at Skello is the high level of expertise on the tool and HR topics. You often have the solution to our global HR problems and questions.
Yes. More than ever, Skello is essential where schedules are upset by current events!
Recently, I was also pleasantly surprised to discover the new generator of automatic travel certificates. The documents are generated in 2 clicks, not bad at all. It saved me a lot, a lot of time. It also allowed me to see that the managers filled in and kept track of all the information concerning the employees: their address, date of birth, start of contract... And all of that is important!