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In a constantly changing business environment, the digitalization strategy is proving to be a crucial element in optimizing operations. Carrefour Proximité, composed of 4,300 stores and supported by 900 committed employees, identified a clear need: to find a solution to strengthen, simplify and secure its processes.
In this video, Jérémy Carmona, Human Resources Director at Carrefour Proximité, shows us the significant impact of Skello on their organization. The selection of Skello was not an arbitrary choice. It is the result of intensive collaboration between the various departments of Carrefour Proximité, in particular the Operational Excellence department and franchisees in order to have this double vision of partner and store.
The added value of Skello according to Jérémy? It is multiple. The solution offers not only GDPR compliance, but also continuous legal intelligence. It combines simplicity and intuitiveness while guaranteeing essential legal certainty, compliance with collective agreements and a significant reduction in administrative constraints. Skello thus stands out for three essential qualities underlined by Jérémy: intuitiveness, price competitiveness and security.
The impact is already palpable among franchisees: optimized management, significant time savings and an increased focus on the customer. Jérémy Carmona confirms it:
“ Skello saves our franchisees time. This allows them to spend more time with the customer. “
At Skello, we are proud and honored to support Carrefour Proximité in its ambition to extend this solution to 2,400 partners.
Carrefour Proximité brands enrich the Carrefour group's multi-format offer by being as close as possible to their customers. With more than 4,000 stores and 900 employees under the Carrefour Contact, City, City, City, Express, Montagne and Proxi brands, Carrefour Proximité covers all the needs of its customers by offering warm and modern stores whose offer, prices and timetables adapt to customers and their geographical location.
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