How Starbucks lounges in Monaco are achieving their goals

Meet Miguel Gonçalves, director of Starbucks Monaco. To manage his two points of sale and his team of 22 employees, Miguel found in Skello an invaluable partner.

In this video, he sheds light on Skello's indispensable role in the effective management of its coffee shops.

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From the shade to the light.

Before Skello, organizing the schedules of Miguel and his team was a real headache. Excel tables were the norm, but using them to manage employee requests was an obstacle course. Today, everything is smoother and simpler: in a few clicks, Miguel easily navigates between the various requests for paid leave or absence, making schedule management a breeze.

And that's not all! The mobile application and the ability to send text messages via Skello make all of these tasks even easier and optimize communication with employees.

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More responsible managers.

In addition, Miguel can delegate schedule management to focus on other strategic tasks. How? Skello has transformed the way its salon managers manage their schedules. They now take care of employee requests themselves, making the process more unifying and efficient.

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Stay focused on performance.

In this video, the director of Starbucks Monaco highlights the tool that is most useful to him: the performance indicator. The dashboard allows him to quickly access key information: forecasts, results achieved, payroll, productivity rates... everything is there to help achieve his goals.

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In short, Skello proved to be more than just a management tool for Miguel and his team. It is a reliable partner, which brings simplicity and optimism to their daily lives, a real time-saver that makes their work more pleasant. Miguel talks about it better than we do:

“Today, I couldn't do without Skello.”