Pokawa has used Skello since its inception to never have to do the schedules manually.

What are the development prospects for POKAWA? Do you use Skello in all of your establishments?

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Launched in 2017, we now have 30 restaurants open and between 200 and 250 employees in total. On the POKAWA that we manage ourselves, so all those in France and not franchisees, Skello is our HR solution.

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At the beginning, we were at Snapshift but we switched to Skello for La Badgeuse, which at the time did not yet exist at Snapshift. It was in the development phase but we needed a quick change. At the time it was therefore me who made the change and installed Skello.

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What were your first impressions of Skello?

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Since I was in charge of the implementation at the beginning, I took care of the onboarding meetings with my partner and the first managers of POKAWA. We found that Skello was more ergonomic than what we had before. It was easy for us and all managers to handle, easy to use. So I would describe onboarding as very simple and positive.

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Was installing planning and personnel software when POKAWA was launched a choice motivated by an anticipated problem?

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Yes, we thought it would be too complicated to do the schedules manually. Having a software like Skello saves time and it is not in the interest of the restaurant owner to develop his own solution. When starting out, Skello is what you need.

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Also, if everything is well configured, if we have recorded the right parameters and if the managers are well trained, it increases productivity. We are lowering our wage bill ratios.

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Do you continue to be active on Skello despite the changes in working methods brought about by Covid-19?

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We use Skello no matter what! We have a person in charge of HR, who takes care of everything and who chooses whether to continue using Skello or not. I know that he is satisfied, and that he is the one who uses the new features that are coming out.